This Chargeback Agreement is made and entered into as of, by and between Carpartsolutions LLC, a California limited liability company located at 11895 Ramsdell Ct, San Diego CA 92131
1. PURPOSE
2. DEFINITIONS
Chargeback: A reversal of a charge made to the Customer’s credit card, initiated by the Customer’s bank or credit card issuer.
Transaction: Any purchase or sale of goods or services conducted between the Company and the Customer.
3. CHARGEBACK POLICY
A – The Customer agrees to contact the Company at [Company Contact Information] to resolve any disputes related to a transaction before initiating a chargeback with the credit card issuer.
B – The Company will investigate the disputed charge and provide a response within business days.
C – The Customer agrees not to file a chargeback for any valid transactions that have been
fulfilled as per the agreed terms.
4. PROHIBITED CHARGEBACKS
The following chargebacks are considered unauthorized and prohibited:
A – Chargebacks for transactions where the Customer has received the purchased goods or services as agreed.
B – Chargebacks filed without first contacting the Company to resolve the issue.
C – Chargebacks initiated due to dissatisfaction not directly related to the Company’s failure to fulfill its obligations.
5. CHARGEBACK DISPUTE RESOLUTION
A – The Company reserves the right to dispute any unauthorized chargebacks.
B – If the Company successfully disputes the chargeback, the Customer agrees to reimburse the Company for any fees or costs incurred in the dispute process.
6. FEES AND COSTS
B – The Customer may be liable for additional costs incurred during the dispute resolution process.
7. TERMINATION
A – The Company reserves the right to terminate the Customer’s access to its services if chargeback abuse is suspected.
chargebacks and related fees.
8. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
9. MISCELLANEOUS
A – This Agreement constitutes the entire understanding between the parties with respect to chargebacks and supersedes all prior agreements or understandings, whether written or oral.
B – Any modifications to this Agreement must be in writing and signed by both parties.
