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Carpartsolutions LLC – Return, Refund & Shipping Policy

Thank you for shopping with Carpartsolutions LLC. Please review our policies below to ensure a smooth shopping experience.

Shipping Policy

  • All orders are processed within 48–72 hours from the time of order placement (excluding weekends and holidays).
  • Shipping timelines may vary depending on the destination, but we strive to ensure prompt and secure delivery through reliable carriers.
  • Once your order is shipped, you will receive a tracking number via E-mail or SMS.

Return Policy

  • Customers have 7 calendar days from the date of delivery to request a return.
  • To be eligible for a return :-
    • The part must be unused, in its original condition, and with all original packaging.
    • The item must not show signs of installation, damage, or tampering.
  • If more than 7 days have passed since delivery, Carpartsolutions LLC reserves the right to decline any return or refund request, especially if the part has been installed or is no longer in resalable condition.
  • Return shipping costs are the responsibility of the customer unless the return is due to a shipping error or a defective/wrong part sent by us.

Refund Policy

  • For all refund-related matters, customers must contact us directly:
    • Email: Support@carpartsolutions.us
    • Phone: +1 844 368 5719
  • Refunds are processed after:
    1. The returned part is received and inspected by our team.
    2. Confirmation that the part meets return eligibility criteria.
  • If approved, a 30% restocking fee will be deducted from the total refund amount.
  • Refunds will be issued to the original payment method used at the time of purchase.

Replacements

  • If you received a defective or incorrect part, we will provide a free replacement at no extra cost.
  • Please contact us immediately upon discovering any issues, and include photos if possible, to expedite the process.

Note:
Please make sure to verify compatibility before purchasing. Carpartsolutions LLC is not responsible for returns due to incorrect part selection unless confirmed by our team prior to purchase.

We value your business and are committed to providing quality service. Thank you for choosing Carpartsolutions LLC!


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